In today’s business and project management environments, there are many opportunities for Business Analysts. These opportunities have a wide range differing in roles and levels of responsibilities within organizations requiring many years of business experience. Business Analysts work closely with Project Managers and are an integral part of the project planning phase. They are mainly responsible for the Business Requirements Document (BRD), which impacts the project’s success. Throughout the project lifecycle, the BA and the BRD are continually referred to and made use for quality management and project scope management. For initial certification CBAP, the term IIBA® uses is Professional Development hours or PD hours when referring to the requirement. PDU is a Project Management Institute (PMI) term. On the application form for the professional development section, the applicant is asked to fill in the number of Credit Hours for the course. 1 hr of PD = 1 Credit Hour which usually equals 1 hour of classroom time.

This Course qualifies for the 35 hours of required training from HiTech, a professionally recognized Endorsed Education Providers (EEP).

• BAs who need to formalize their experience and knowledge of their roles and responsibilities in their field, • All those who perform the role of a BA, including Project Managers, • All those in the project environment including the business stakeholders and all those who interact with the BA,

• Define the role of the business analyst throughout the phases of a project • Explain the range of tasks that a business analyst might perform • Explain the importance of requirements definition • Explain how business process, workflow and modeling techniques, facilitate improved communications and stakeholder management. • Effectively document a solution and scope • Structure a Business Requirements Document (BRD) - Solicit, analyze, validate and document business requirements • Develop a Work Plan - Requirements and Analysis • Relevant Testing strategies and test plans based on BRD - Techniques for effective and efficient testing

This Course is Structured on BABOK V 2.0

• Understanding the basics of project management • Identification and documentation of requirements - including modelling data and processes • Analysis and assessment of the relevant business issues • Facilitation and Effective communications skills (written and spoken) • Stakeholder Management • The BA’s role in quality assurance and testing throughout the project’s lifecycle

1. Project Management (PM) for BAs
a. The business analyst and the project management lifecycle
b. Project management essentials
c. Project management phases and the BA
2. Why Business Analysis?
a. The IT business analyst
b. Challenges and opportunities of gathering and analyzing requirements
c. Role of the business analyst through the project life cycle
3. Defining the Business Problem
a. Determining the underlying business issues – pain points
b. The business environment and the project
c. Modeling the business issues and processes
d. Facilitation and presentation techniques
4. Requirements Definition and Documentation
a. How to define and document requirements
b. SMART statement and the documentation of business requirements
c. Identifying business requirements
d. Controlled Change Management and the BRD
5. Root Causes of Issues
a. Root cause analysis
b. Determining the AS-IS state
c. Gap and SWOT analysis
d. Workflow modeling
6. Proposed Solutions
a. Key stakeholders and project objectives
b. Benefits of proposed solutions – the business case
c. Visualisation of the proposed solutions
d. Scope of the project’s result/product/services
e. Product and process improvement objectives
7. Determining the To-BE state
a. Requirement’s documentation and models
b. Data and process modeling of the requirements
c. Workflow and process modeling of the TO-BE solution
8. The BRD and Testing
a. The BA’s testing role and responsibilities throughout the project lifecycle
b. Checking and testing techniques
c. Testing strategies for the BA